How to read your digital electricity meter

To read a digital meter, read the numbers on the screen. It will look like this:

• Read the numbers from left to right, including any 0s at the beginning. Do not read any red number(s). The reading in the example is 94694.

• If you have an Economy 7 meter you’ll have 2 rows of figures

o The row marked LOW is the rate for night or off-peak units

o The row marked NORMAL is the rate for day or peak units

Read each row in the same way you would a single rate meter. Make a note of which reading is low and which is normal.

• When the meter reaches 99,999 the meter will start recording from 0 again.

• If you want to find out how many units you’ve used, simply take away your previous reading from your new reading.

You can give us your meter reading online or call our free Meterline service. It’s open 24 hours a day, 7 days a week.

Go back to ‘How do I read my meter?’ page