We know that everyone wants an easy way to pay their bill. However, we also know that what suits one person may not necessarily suit another. That’s why we offer a wide range of payment options to suit every person and every household:
- Monthly Direct Debit
- Variable Direct Debit
- Online billing
- Standing Order
- Monthly swipe card
- Quarterly on demand
- With your credit or debit card
- By post
Direct Debit is a great way to save money and to stay in control of your bills. To start, we’ll give you a 5% discount each month just for choosing to pay this way. Better still, you won’t have to worry about any unexpected surprise debits, as costs are spread evenly throughout the year which means you can budget more easily.
It’s so simple and convenient that it’s the most popular payment method with our customers.
Find more information on Direct Debit
Call us today on 0800 980 1380 to set up a Direct Debit for your electricity or gas account. Or you can log into your account, then complete our Apply Online form choosing Direct Debit in Step 2, and you can start saving today!
Back to top
Variable Direct Debit allows you to save money by paying your bills directly from your bank account every quarter rather than every month. This gives you peace of mind because your bills will always be paid in full and you’ll get 4% discount.
The date the payment will be taken will be shown on your statements.
Back to top
Register for eBilling
You can pay your bill and manage your account online when you register for eBilling. It’s quick, easy and convenient and, because it’s available 24/7, it allows you to take control of when and how you pay your bills.
Internet banking
You can make one-off payments towards your energy bills from most banks. You’ll usually just need to have your RSPB Energy account number(s) to hand which you can find on your bill.
If you bank with Lloyds TSB, Royal Bank of Scotland or NatWest, you can also view, pay, and store your energy bills from the secure environment of your online bank. Sign up to manage your bills online at Lloyds TSB Bill Manager, Royal Bank of Scotland Digital Banking (look under ‘Extra services’) or NatWest Online banking (look under ‘Extra services’). This service is just one of the ways we’re helping you to save time, energy and paper.
Back to top
Paying by Standing Order means a set amount will be transferred from your bank account to RSPB Energy every month. We won’t hold your bank details, so you have to agree any changes to the Standing Order with your bank. And as part of our commitment to you, we’ll review your account at least once a year to check you’re paying just the right amount each month.
You’ll also save 4% off the unit rates you are paying for your energy which will be shown as a Standing Order discount on your statements.
Back to top
If you want to make a monthly payment but prefer not to pay by Direct Debit, our monthly swipe card is the most suitable option for you.
Once we’ve agreed an amount and payment date, you just pay with your swipe card at any PayPoint or Post Office. But you must make the payment by the agreed payment date. We’ll review your account at least once a year to check the amount you’re paying each month is just right for you.
Back to top
If you’re not sure which of our payment plans is right for you, don’t worry, you’ll still receive a bill from us every three months and we’ll still do our best to save you money. If we receive full payment within the time shown on your bill, we’ll give you a 2.5% discount off your next bill.
Back to top
Just call us on 0845 073 3030 to pay your bill by credit or debit card.
Back to top
Fill in the payment slip enclosed with your bill and send it with your cheque or postal order to:
RSPB Energy
PO Box 13
Havant
PO9 5JB
Make the cheque payable to 'RSPB Energy' and write your customer account number on the back so that we can ensure that your payment is made to your account. But please, don’t send us cash in the post as unfortunately things can go astray on the way.
Back to top