Your bills

We know that receiving clear and accurate bills is important to you. And we never want you to be paying for more energy than you are using. That’s why we try to read your meter every six months and make it easy for you to supply us with your own meter readings. We try to make our bills easy to read and understand.

How we can help you

We’ve tried to cover all your questions about your bills in this section. And we’ve also put some handy information together to help you stay in control of your bills and make savings. Use the links to find help with:

Estimated meter readings

How to read your meter

Comparing bills

Guides to running costs

Energy Efficiency

Paying less with Direct Debit

Ways to pay

Our price plans

Change your price plan

Home Heat Helpline

Frequently asked questions (FAQs)