Your bills

Giving you clear, accurate bills for you is really important to us - we never want you to be paying too much or too little. That's why every six months we promise to come and read your meter - and if you're not in, we'll try to give you a call to arrange another time. Helping you to reduce your bills is also extremely important to us.

Here's an outline of some of the ways we can help you stay in control and make savings.

In this section, you can:

• change your price plan and compare bills effectively
• understand estimated meter readings and work out the running costs of your home and appliances
• compare current price plans to another tariff or supplier with our price plans
• save 5% on your bills with Direct Debit
• get advice on the ways to pay your bills, and how to get help from the Home Heat Helpline.

Everything we do is to help you take control and save money.

Related links

Our meter reading guides
Energy Efficiency information - and take our simple survey
Our price plans and payment options
Frequently Asked Questions (FAQs)
Regulatory Information